New owner's guide to the Saturn CityVan electric van

Thank you for buying a Saturn CityVan electric van from Go Green Autos. Below are some useful tips to help you get to grips with your new electric van.

Getting started

This video explains the basics on how to use your new Saturn CityVan.

If the van is to be used by multiple drivers, please share this video with all drivers.

Useful tips

  • If the central locking doesn't operate, its likely that one of the doors isn't shut properly. Even though the doors are quite lightweight, they door require a slam. There is a graphic in the dash which shows when doors are ajar.

  • It's very easy to forget to put it into Park before turning it off. You must remember to do this. You will get a clunk from the motor if you forget. It must be in Park before you start it up too.

  • Your brakes may sound noisy and you'll get rubbing or squealing noises at low speeds. All pretty normal for an EV as there's no engine noise to drown it out, but will be worse initially as it has not been used for a while and has been washed recently (wet = brake corrosion). This video explains more https://youtu.be/OzY0PGWwTyc.

  • The range meter may be showing a lower range initially. The range meter is only an estimate and is based on past driving. When vehicles are stored and not used for a while, it throws out the range algorithm. As you start to use it and re-charge, it will get more accurate.

  • In the winter, EVs use more electricity for heating and batteries are less efficient when very cold, which all results in less range. But when it comes to Spring and the temperatures improve, so does the range. Further information in the FAQ section.

Portable chargers

Please read the Using portable chargers page to make sure you understand how to safely use the portable charger.

Make sure all drivers know how to safely use the portable charger

Other information

New owners frequently asked questions

Information on public charging

Information on home charging